Case Study: Alberta Seniors – Workflow, Web Scripts, Records and ROI
ROI-Based Enterprise Content Management
Enterprise Content Management systems have historically been viewed as an expense, a necessary evil to meet compliance standards, for example.
Rarely is ECM viewed as an opportunity to not only cut costs, but possibly to even add to the top line.
Peter Dartnell lays out how he and his team, along with system integrator OA Solutions, tackled the significant content management challenges that Alberta Seniors faced with its infrastructure. All with dollars and cents in mind.
With a focus on improvement of system delivery, Alberta Seniors realized that Alfresco is a platform. And thus, the most value could be extracted from it, even as they integrated it with other legacy systems.
This webinar is a , case study of how Alberta Seniors used Alfresco to deal with business challenges in our environment. The examples Peter will cover include:
1 > Education Property Tax program
- Lots of manual data collected from seniors in the province every year.
- We were already imaging them, but we needed to set up a workflow. Alfresco was a solution.
2> Major challenge with our workforce retiring, and walking out of the door with all that knowledge.
- We built a Knowledge Management application on top of Alfresco.
- The user doesn’t know we’re using Alfresco.
But we’re using lifecycle, web scripts… it’s all Alfresco.
Also:
- Hear about the importance and value of Alfresco being built on a REST architecture.
- Find out why mapping to a drive letter helps change management
- Get Peter’s take on how much focus should be on Records Management versus Document and Web Content Management.
Tags: architecture, case study, developer, healthcare, imaging, industry, Integration, knowledge management, legacy, lifecycle, oa solutions, platform, records management, REST, ROI, shared drive, web scripts, workflow
